Payment Policy

SHOP WITH CONFIDENCE

Found something you love? Here’s how paying for your Mila finds works, from checkout to refunds.

Ways to pay

We accept Visa, Mastercard, American Express, Discover and Diners Club.

You can also use Shop Pay, PayPal, Apple Pay or Google Pay when offered at checkout. Shop Pay Installments is available for eligible orders and customers; any payment schedule and financing terms are shown before you agree.

Additional local payment options may appear depending on your location and currency. The options available for your order will be shown at checkout.

When you’ll be charged

For payments made in full, we collect payment when you place your order, once your payment provider approves and completes the payment. If you choose an installment option, your payments follow the schedule you accept with that provider.

Your order total

Please review the currency, discounts, shipping charges, applicable taxes and final total shown at checkout before placing your order. If your payment provider converts currencies or charges a separate fee, its own terms apply.

Subscriptions

If you choose a subscription, recurring charges follow the price and schedule shown when you sign up. You can review your subscription through Manage Subscriptions, or contact us for help.

Keeping checkout secure

Our store uses Shopify’s checkout, and payment information is encrypted during transmission. Please enter your payment details only through checkout. Never send your full card number or security code by email.

If a payment doesn’t go through

Check that your billing details match your payment method, then contact your bank or payment provider if needed. You can also try another option offered at checkout. If you’re unsure whether an order went through, get in touch before placing it again—we’re happy to help.

Returns and refunds

We offer 30-day returns under our Returns & Refunds Policy. Refunds go to the original payment method. For items mailed back, provide the return tracking number; your refund will be processed within 5 days after we receive your return. We’ll email you when it’s issued, and your bank may take a few more days to show the credit.

We are happy to help

Text, call 888-506-8880 or email us. Our team hours are Monday–Friday, 9 am–5 pm Eastern. You’re welcome to email anytime.